Shipping
Shipping is calculated according the order amount, after any discounts or coupons have been applied.
Orders are shipped on weekdays within 24-48 hours of purchase. We are not responsible for delays caused by the US Postal Service nor any other shipper. Large orders may require additional time to process.
If you place 2 orders on the same day, we will do our best to ship them together and refund any shipping overage. If you do so, it is best to give us a call (or text or email) to let us know.
International shipments may incur Customs & Import fees. These are the responsibility of the buyer.
If your item arrives damaged, please contact us within three days of delivery and provide a photo of the damage. We will gladly resend the item or issue a refund.
If tracking indicates that your package has been delivered, we recommend contacting your local post office and checking with your neighbors in case it was misdelivered.
Please ensure that your address is entered correctly at checkout to avoid delivery issues. If a package is returned due to an insufficient address, we can resend it once you provide the correct shipping address and cover the new shipping charges. Alternatively, we can issue a refund for the item cost, excluding shipping fees.
If the actual cost of shipping & handling is less than the amount charged, we will issue a refund for that amount.
Our website is set up to only allow shipping to the US, England & Australia. Please contact us to inquire about shipping to other countries.
Contiguous United States
For orders under $50, shipping is $5.00.
For orders $50.00 – $149.99, shipping is $10.00.
For orders of $150.00 or more, shipping is free.
Alaska & Hawaii
For orders under $100, shipping is $15.00.
For orders $100.00 – $199.99, shipping is $20.00.
For orders of $200.00 – $299.00, shipping is $25.00.
For orders of $300.00 or more, shipping is free.
England & Australia
For orders under $100, shipping is $25.00.
For orders $100.00 – $199.99, shipping is $35.00.
For orders of $200.00 – $299.00, shipping is $45.00.
For orders of $300.00 – $424.99, shipping is $55.00.
For orders of $425.00 or more, shipping is free.
Returns
Your purchase is 100% guaranteed. If you are not satisfied with your purchase, please contact us immediately.
Items must be returned within 30 days of receipt for a refund. To qualify for a refund, items must be in their original packaging and in the same condition as received—free from breakage, rips, tears, stains, and odors. Once we inspect the returned items, we will process your refund within 14 days. Please note that shipping costs are non-refundable.
Return items to:
Rexeroll Sews, LLC
5822 State Hwy V
Chula, MO 64635
Clearance items are final sale and not eligible for refunds or exchanges.
Payment Policy
All payments are processed securely through PayPal or credit card. We do not receive or store any payment information. All product prices are listed in U.S. dollars.
Gift Cards
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